kc111 Terms & Conditions

1 Introduction & Acceptance

kc111 (hereinafter referred to as the "Platform", "we" or "us") is an online gaming and entertainment platform operated for Bangladeshi players. By accessing this platform or registering an account, you acknowledge that you have read, understood, and agreed to be fully bound by these terms and conditions ("Terms").

If you disagree with any part of these Terms, please stop using this platform. kc111 reserves the right to modify or update these Terms at any time. Continued use of the platform after any update will be taken as your acceptance of the revised Terms.

2 Eligibility & Age Verification

The following eligibility requirements must be met to open an account and play at kc111:

• You must be at least 21 years old. Only those aged 21 or above may use this platform.
• You must be a real individual — not an automated software, bot, or third-party representative.
• You must hold a valid national identity card or relevant identity document.
• You must register your account by providing accurate and truthful information.

kc111 may request additional identity documents at any time for age verification purposes. We reserve the right to restrict account activity until verification is complete.

3 Account Registration & Security

3.1 Account Creation

Each individual may create only one account. If the same person operates multiple accounts, kc111 reserves the right to close both accounts. All information provided at registration must be true, accurate, and complete.

3.2 Password & Login Security

It is your responsibility to keep your account login details secure. Please use a strong password and change it regularly. Report any unauthorized access to your account to our support team immediately. You are solely responsible for all activity on your account.

3.3 Updating Information

If any of your personal details change (name, mobile number, etc.), update them in your account profile immediately or contact the support team.

4 Deposits, Withdrawals & Payment Terms

4.1 Deposit Methods

kc111 accepts deposits only through the following mobile financial services: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may only be made using the same method and name used for the deposit.

4.3 Third-Party Transactions

Deposits or withdrawals on behalf of anyone other than the account holder's own mobile banking account are not permitted. If a third-party transaction is suspected, kc111 reserves the right to suspend the transaction and request verification.

5 Bonus & Promotion Terms

5.1 Welcome Bonus

kc111 offers a 120% bonus on the first deposit, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. For a deposit of ৳34,000 or more, the maximum bonus of ৳20,000 applies, resulting in a total balance of ৳54,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. For example, if you receive a ৳1,200 bonus, you must place a total of ৳30,000 in bets to withdraw the bonus funds (৳1,200 × 25 = ৳30,000). Wagering is calculated based on the bonus amount only, not the combined total of deposit and bonus.

5.3 General Bonus Policy

• Bonus offers may be used once only and cannot be combined with each other.
• In cases of bonus fraud or abuse, kc111 reserves the right to void the bonus and any associated winnings.
• We reserve the right to modify or discontinue bonus offers at any time.
• kc111's decision is final in any dispute relating to bonuses.

6 VIP Program & Rewards

kc111's VIP program has four tiers that offer special benefits to regular players:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback and exclusive benefits.

VIP tier progression is based on a player's consistent participation and activity. kc111 reserves the right to change VIP program benefits or terms at any time. Cashback is generally credited to the account at the end of each week.

7 Fair Play & Prohibited Conduct

7.1 Fair Play Policy

kc111 is firmly committed to fair play. All game outcomes on our platform are powered by verified Random Number Generator (RNG) technology, which is neutral and unbiased.

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

• Bonus abuse or operating multiple accounts for the purpose of collecting bonuses.
• Fraud, falsification of information, or use of another person's identity.
• Using automated bots or software to play games.
• Money laundering or illegal financial activity.
• Threatening, harassing, or disrespecting other players or staff.
• Exploiting technical errors on the platform.

kc111 reserves the right to investigate any suspicious activity and, where necessary, notify the relevant authorities.

8 Intellectual Property & Technical Restrictions

All content on the kc111 platform — logos, graphics, text, software, game interfaces, and other elements — is protected by intellectual property law. Users are restricted to personal and non-commercial use of this content. The following actions are strictly prohibited:

• Reverse engineering, decompiling, or copying the platform's software or games.
• Selling or transferring any kc111 content to third parties.
• Unauthorized access or attempts to hack the platform.

9 Privacy & Data Protection

kc111 is committed to protecting users' personal information. We use SSL encryption and industry-standard security technology. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.

By registering an account, you confirm that you have read and accepted our Privacy Policy.

10 Responsible Gaming

kc111 places the highest importance on responsible gaming. We provide a range of tools to ensure a healthy entertainment experience for our users:

• Ability to set deposit limits.
• Self-exclusion option.
• Setting time limits on gaming activity.
• Option to temporarily suspend the account if needed.

For more information on addressing gaming addiction or related concerns, visit our Responsible Gaming page.

11 Account Closure & Suspension

11.1 Closure at the User's Request

You may close your account at any time by contacting the support team. You will be given the opportunity to withdraw any remaining balance before closure, subject to all applicable conditions being met.

11.2 Closure or Suspension by kc111

kc111 reserves the right to close or suspend an account in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraud or misconduct.
• Unusual or suspicious activity on the account.
• Failure to complete age or identity verification.

12 Limitation of Liability

kc111 is committed to providing a safe and reliable platform. However, our liability is limited in the following situations:

• Games interrupted due to internet disconnection or technical failure.
• Temporary unavailability due to unexpected system maintenance or upgrades.
• Losses caused by the user's own device or connection issues.
• Losses resulting from unauthorized access to a user's account where the user has disclosed their own credentials.

In the event of any technical disruption, we will make every effort to resolve it promptly.

13 Dispute Resolution

For any complaint or dispute, please contact our support team first. We provide support in both Bengali and English 24/7 via live chat and email ([email protected]).

Dispute resolution process:

• Step 1: Notify the support team via live chat or email.
• Step 2: We will investigate the issue and attempt to provide a resolution as quickly as possible.
• Step 3: For complex matters, the decision of the relevant authority will be considered final.

14 Changes to the Terms

kc111 reserves the right to update or modify these Terms at any time. We will post a notice on the platform for significant changes. Continued use of the platform after revised Terms are published will be taken as your acceptance of the new Terms.

We therefore recommend that you visit this page regularly and stay informed about the latest updates.

15 Contact & Support

If you have any questions or comments about these Terms, please contact our support team:

• Live Chat: Directly via chat, 24/7.
• Email: [email protected]

We provide support in both Bengali and English and take every concern you raise seriously.